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Lab 15-1: Troubleshooting Process (CUCME)

Equipment Required

None

Objectives

  • Use Cisco troubleshooting methodology.
  • Verify the phone boot process.

Task 1: Complete the Troubleshooting Methodology Diagram

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Task 2: Phone Boot Process

Understanding the phone boot process is essential to troubleshooting phone problems. Number the following list in the order that they occur during the phone boot process:

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