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Introduction On the previous pages of this chapter, the Cisco UC500 was introduced, factory reset, initialized and connected to Cisco CCA. At this point, the appliance is ready to be configured however we want. For this lab, I have purchased a used Cisco UC5...

Introduction Cisco’s UC500 is a purpose built appliance for SMB (Small and Medium Business) solutions that provides IP PBX, voicemail, switching, VPN, firewall & optional wireless functionality. The IP PBX & voicemail features are based on Cisco Unified Comm...

The Cisco UC500 appliance was introduced on the previous page Introduction to the Cisco UC500. In this page I will explain how to factory reset the appliance, how to apply an initial configuration, and how to connect it to Cisco Configuration Assistant. For ...

Cisco Configuration Assistant (CCA), part of the Cisco Smart Business Communications System (SBCS) portfolio of products, simplifies the tasks of configuring, deploying, and administering Cisco network solutions, improves the security and performance of your n...

First thing, we want to remember that the UC500 appliances do not have a dedicated onboard, non-removable flash. The persistent storage resides on one removable CompactFlash (CF) card (two, in the case of the UC560) in front-panel slots (see Introduction to th...

Introduction On previous chapters we initialized the UC500 using the Telephony Setup Wizard on the Cisco CCA. We also configured some basic system settings. Next step will be configuring a SIP trunk from Flash Telecom (a provider I used on previous labs). SI...

Introduction Below is a concise checklist of the basic system‐level settings we should configure on Cisco Unified CME (and on any Cisco IOS router hosting CME) to align with Cisco best practices. These recommendations cover time sync, name services, localizat...

Getting Started Guide - Cisco Unified Communications 500 Serieshttps://community.cisco.com/legacyfs/online/legacy/4/9/2/20294-u500gsg2.pdf Cisco Communication Manager Express, UC520, SMB VOIP reference and communityhttps://web.archive.org/web/20100103214758/h...

Cisco ASA 5500-X Series Firewallshttps://www.cisco.com/c/en/us/support/security/asa-5500-series-next-generation-firewalls/series.html ASA password recoveryhttps://community.cisco.com/t5/security-knowledge-base/asa-password-recovery/ta-p/3126046 ASA-5505 Soft...

I am a Network Engineer with +5 years of experience. The goal of this wiki is to document things I do on my career from theory studying to labbing and also some off-topics. This wiki also serves as my personal knowledge base which can be accessed here. Phys...

The very first step to following the CCNA Voice Lab Manual is to have the main router with the correct IOS ready. This router should also have the proper CUCME support files. This lab walks through the configuration of the router with a certain IOS image and t...

TDM (Time-division Multiplexing): Method to create multiple digital channels by assigning time slots on the medium. Local loop: Connection to the subscriber from the central office (CO) switch. Key system: Small-scale telecommunications equipment, commonly...

Q&A 1. The audio streams between two IP Phones must go through the Call Agent (CUCME or CUCM Cluster) False. In a typical Cisco IP telephony deployment, the Call Agent (CUCME or CUCM) handles call signaling (setup, teardown, features, etc.), but once t...

In both CUCME and CUCM environments, phones need to connect to the network to receive services such as IP addresses from DHCP, VLAN assignments for voice traffic, IP information on where to register, and NTP packets. This lab focuses on establishing those serv...

Topology diagram for this lab Equipment Required Cisco 2821 router Cisco 3560 switch Objectives Configure NTP Scenario JRI wants its new data network to use NTP to synchronize time for network devices. NTP is not only important for synchronizing t...

The most important part of solving problems with VoIP solutions is knowing how a properly functioning system should work and comparing it to an existing problem. Cisco IP Phones have multiple steps to complete when connected to the network, and understanding t...

The following labs explore the three ways to administer CUCME. Equipment Required Cisco 2821 router Cisco 3560 switch PC with Cisco Configuration Professional (CCP) installed Objectives Determine the version of CUCME on the router. Connect to CUCM...

Equipment Required Cisco 2821 router with the GUI files loaded in flash (see Appendix D) Cisco 3560 switch PC Objectives Access the HTML GUI on the router. Scenario Jimenez Research Inc. (JRI) would like the office manager to add users and pho...

With previous labs building the foundation for telephony concepts and a network topology, it is time to turn our attention to configuring the Call Agent. In the following labs we will learn to configure Cisco Unified Communications Manager Express (CUCME) usin...

Scenario In this lab, JRI wants to establish internal calls using the new system with more than just the basics. Equipment Required Cisco 2821 router Cisco 3560 switch Lab configuration from Lab 4-2 Two or more IP Phones Objectives Configure te...