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Reset WLC 2504 to factory defaults

Via recover-config command
  1. Connect a console cable to a workstation
  2. Power on the WLC
  3. Wait until User: prompt appears
  4. Enter recover-config and hit Enter - this will trigger the recovery mechanism which will in effect factory reset the WLC
Via Boot Loader Menu
  1. Connect a console cable to a workstation
  2. Power on the WLC
  3. Observe console output right after powering the WLC for the following message: Press <ESC> now to access the Boot Menu...
  4. The Boot Loader Menu has 6 options:

    1. Run primary image
    2. Run backup image
    3. Change active boot image
    4. Clear configuration
    5. Format FLASH Drive
    6. Manually update images

  5. Enter selection: 4 - and hit Enter, which will factory reset the WLC.

Sources:

WLC 2504 Reset factory via reset button
https://community.cisco.com/t5/wireless/wlc-2504-reset-factory-via-reset-button/td-p/3092417

Restore to factory default - cisco wlc 2504
https://community.spiceworks.com/t/restore-to-factory-default-cisco-wlc-2504/718825/1