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HP ProLiant ML350 Gen10 - Service Pack Installation

Service Pack for ProLiant

SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant.

SPP, along with SUM and iSUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant servers. 

Sphere ESXi, or in an offline mode where the server is booted to an operating system included in the ISO file.

SPP can be used in an online mode on a server running Windows, Linux, or VMware vSphere ESXi, or in an offline mode where the server is booted to an operating system included in the ISO file.

The preferred method for downloading an SPP is using the SPP Custom Download at https://www.hpe.com/servers/spp/custom.


SPP Custom Downloads

The SPP Custom Download site allows you to download a full SPP, a base SPP, or a custom SPP.

Base SPP: Contains all components delivered on the original SPP release date

Full SPP: Contains the driver and firmware components from the "Base SPP ISO" plus all Hot Fixes, OS Supplements, and MSBs.

Custom SPP: SPP Custom Download is an online service for filtering and downloading the SPP. It allows you to:

  • Customize the SPP download for your environment
  • Reduce the size of the download file
  • Select filters for components
  • Add SPP Supplements

To create a custom bootable ISO for offline, be sure to select:

  • The Bootable ISO option
  • All Linux operating systems if you filter the operating systems.

Offline mode only deploys firmware updates.


Production and post-production SPPs

Production SPPs
The production server generations (latest and one back) are the server generations where HPE is adding support for new technology, features, options, and new major OS/hypervisor versions. All which involve adding new functionality to or changing existing functionality in the firmware, drivers, and system software and releasing updated versions.

Firmware, drivers, and system software updates for the “production server generations” may include bug fixes, security updates, plus new features, functionality, and new OS/hypervisor version support and require more frequent updates and testing.
Post-production SPPs
The post-production server generations (two or more generations back) are the server generations where HPE is no longer adding support for new technology, features, options, and new major OS/hypervisor versions. When a server generation is in post-production, modifications to the firmware, drivers, and system software for that server generation is limited to bug fixes and security updates.

Smart Component updates during the post-production phase of a server generation are less frequent and are only released to resolve an issue.

For the post-production server generations, HPE freezes the Smart Component versions for the server generation and releases a "Post-Production SPP" for that server generation. Updates for the Smart Component are only released to resolve a specific issue and are released as "Hot Fixes" against the post-production SPP.

Because updates are only released to resolve specific issues, Hewlett Packard Enterprise recommends updating to post-production SPP and then applying only the "Hot Fixes" that apply to your server models, OS/hypervisor versions, and environment.

Post-productions SPPs are supported as long as HPE supports that server generation and you do not need to perform yearly updates on post-production server generations.

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SPP Suplements

An SPP Supplement is a bundle containing software and/or firmware components. SPP supplements provide support for functionality that is required outside a normal SPP release cycle. Supplements allow Hewlett Packard Enterprise to deliver support when it is needed so customers do not have to wait for the next SPP.


Downloading the SPP

  1. Open a web browser and go to https://spp.hpe.com/custom.
  2. Access to the SPP requires validation through the HPE Support Center. An active warranty or HPE support agreement is required to download the SPP. 
  3. If necessary, click Sign in here, and then provide your HPE OKTA/IAM user credentials.
  4. Select an SPP from the left side of the page.

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Installing Offline Deployment

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